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Frequently asked questions
Frequently asked questions
Answers to frequently asked questions about using Paymash
+1
19 articles in this collection
Written by
Sven Hille,
Julia Bastova,
Dima Abalmasov
and 1 other
Disable automatic app updates
How do I turn automatic Paymash app update off on my device?
Written by
Dima Abalmasov
Updated over a week ago
How can I open the cash drawer without selling an item?
This is how you can open the cash drawer without a sale being made
Written by
Dima Abalmasov
Updated over a week ago
France Cash Register Software Law (NF525)
What is the NF525 certification?
Written by
Sven Hille
Updated over a week ago
Partial cancellation
How can I cancel individual products?
Written by
Sven Hille
Updated over a week ago
How do I set up my online store?
7 steps to an operational online store from Paymash.
Written by
Julia Bastova
Updated over a week ago
Why is my receipt not always printed?
Two jobs may have been sent to the printer at the same time. You can correct the error in the following way
Written by
Sven Hille
Updated over a week ago
Why doesn't my cash drawer open?
The cash drawer is controlled by your receipt printer. Make sure that the receipt printer is connected to Paymash.
Written by
Julia Bastova
Updated over a week ago
Share iPad screen with Zoom?
Share the screen of your iPad with zoom during an online demo or support call.
Written by
Sven Hille
Updated over a week ago
How to generate a barcode?
Generate an EAN barcode for products or services you want to sell with Paymash.
Written by
Karyna Ilina
Updated over a week ago
I can no longer print on my printer, what should I do?
Troubleshooting 2 steps: Remove the printer from your machine and add it back.
Written by
Dima Abalmasov
Updated over a week ago
Giftcards
Shipping costs for gift cards sold through Online Shop
How do I make Online Shop gift cards free of shipping costs?
Written by
Julia Bastova
Updated over a week ago
Gift card instead of cash refunds
How do I make a refund on a gift card?
Written by
Julia Bastova
Updated over a week ago
How can I issue an invoice with a voucher?
Use/utilise vouchers on the desktop
Written by
Sven Hille
Updated over a week ago
Activate/use vouchers for the webshop
How to use the voucher function at Paymash
Written by
Sven Hille
Updated over a week ago
How do I create vouchers
Sell and manage vouchers with Paymash
Written by
Sven Hille
Updated over a week ago
Accounting of vouchers
Why is the turnover of vouchers only included in the turnover when they are redeemed?
Written by
Sven Hille
Updated over a week ago
Sell vouchers
How can I sell vouchers
Written by
Sven Hille
Updated over a week ago
Activate voucher function
How do I activate the voucher function
Written by
Sven Hille
Updated over a week ago
Redeem vouchers
How do I redeem vouchers?
Written by
Sven Hille
Updated over a week ago