Frequently asked questions

Answers to frequently asked questions about using Paymash

Sven Hille avatar Julia Bastova avatar Dima Abalmasov avatar +1
19 articles in this collection
Written by Sven Hille, Julia Bastova, Dima Abalmasov and 1 other

Disable automatic app updates

How do I turn automatic Paymash app update off on my device?
Dima Abalmasov avatar
Written by Dima Abalmasov
Updated over a week ago

How can I open the cash drawer without selling an item?

This is how you can open the cash drawer without a sale being made
Dima Abalmasov avatar
Written by Dima Abalmasov
Updated over a week ago

France Cash Register Software Law (NF525)

What is the NF525 certification?
Sven Hille avatar
Written by Sven Hille
Updated over a week ago

Partial cancellation

How can I cancel individual products?
Sven Hille avatar
Written by Sven Hille
Updated over a week ago

How do I set up my online store?

7 steps to an operational online store from Paymash.
Julia Bastova avatar
Written by Julia Bastova
Updated over a week ago

Why is my receipt not always printed?

Two jobs may have been sent to the printer at the same time. You can correct the error in the following way
Sven Hille avatar
Written by Sven Hille
Updated over a week ago

Why doesn't my cash drawer open?

The cash drawer is controlled by your receipt printer. Make sure that the receipt printer is connected to Paymash.
Julia Bastova avatar
Written by Julia Bastova
Updated over a week ago

Share iPad screen with Zoom?

Share the screen of your iPad with zoom during an online demo or support call.
Sven Hille avatar
Written by Sven Hille
Updated over a week ago

How to generate a barcode?

Generate an EAN barcode for products or services you want to sell with Paymash.
Karyna Ilina avatar
Written by Karyna Ilina
Updated over a week ago

I can no longer print on my printer, what should I do?

Troubleshooting 2 steps: Remove the printer from your machine and add it back.
Dima Abalmasov avatar
Written by Dima Abalmasov
Updated over a week ago