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Why is my receipt not always printed?
Why is my receipt not always printed?

Two jobs may have been sent to the printer at the same time. You can correct the error in the following way

Sven Hille avatar
Written by Sven Hille
Updated over a week ago

The printer can only accept one job at a time. So it may be that one of your colleagues wanted to print at the same time and was a bit faster than you.

In rare cases, the connection between the app and the printer may have been interrupted. However, the two will automatically reconnect.

In both cases you can resend the invoice, the print should work now.

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